We love to receive comments from our customers. Here are a few recent customer reviews from around the world:

6 Day Visa Free St Petersburg – April 2017: Click here to view tour

Both Guide and Driver in St Petersburg were absolutely excellent. Could not praise them enough!  The driver was very alert to our every need, and went out of his way to fit in what was needed.
Our beautiful guide was so knowledgeable and friendly and spoke very good English, and again went out of her way to make the tour work.  And St Pertersburg was well worth the visit.
Our rating for the land section and driver and guide is 200% at least!  Re the ship, boarding in Helsinki was just as we would expect from any cruise line, including easy movement of our luggage etc thru the boarding tubes. The ship was very good for the voyage and the night, with many bars and eateries and the cabins were also good.

BG from Australia

Deluxe Adriatic Cruise MV Futura Split to Split  – May 2017: Click here to view tour

Both the boat and trip exceeded my expectations. A quality vessel with nice intimate atmosphere and an extremely attentive crew.  Very comfortable deck space and sun deck, perfect for relaxing (and watching for dolphins) as you sail between the islands.  My lower deck cabin with en suite bathroom was spacious and well appointed (excellent shower). I didn’t regret (or notice) not having an upper deck cabin as I spent so little time in it. All our Croatian ports of call were interesting and beautifully preserved/restored. The short walking tour with a local guide was a great introduction before having free time to enjoy the local facilities.  You could hire a bike, sit in a bar, swim, visit a museum or winery .. plenty of relaxing options.  One highlight is the swim stop away from the crowds.  Food onboard was very good, prepared with care, nicely presented and plentiful, a glass of local wine with lunch and there is a reasonably priced bar list.  Split is a gem, worth a night pre or post tour to explore the bars and restaurants. My one extra night in Trogir at the end of the cruise was perfect for an early flight home from Split airport, less than 10 minutes from Trogir by taxi.

DM – Managing Director Asla Ltd (As this is a relatively new product for us at Select Tours and Cruises, I am happy to share my personal recommendation)

4 Day Visa Free St Petersburg – May 2017: Click here to view tour

Just a note to say thank you for arranging the wonderful 3 day visa free trip to St P. We thoroughly enjoyed it and it fitted in so well with our other plans to provide a happy and memorable trip to the wonderful Baltic. We had a super 3 day choral trip in Tallin, 24 hours in Helsinki which we loved before boarding P Anastasia for St P. on Weds May 31st. We enjoyed the ferry,  but had to wait in long queues to get off and again through passport control. Having been slightly concerned that we would miss our guide…..we were so thrilled to be greeted by the lovely Irina and Constantine the driver…..and most of all to find it was just us on a personal tour. Couldn’t believe it!! It was excellent and felt wonderful to whizz past all the crowds outside the Winter Palace up the fabulous staircase to be personally guided by the lovely Irina….who was so knowledgeable and spoke good English. They dropped us off at the very pleasant hotel for the night and we were able walk around and capture the atmosphere of the great city by ourselves for a while, ate in a lovely small, restaurant nearby recommended by hotel. Picked up again at 10 the next morning to visit the other places on the tour, enjoyed coffee and pastry with Irina in the cafe at Yusupov Palace….to hear a little of her life…before they dropped us back for the return ferry.
A memorable trip kindly arranged by yourself. Please pass on our appreciation to Irina and her team back in St Petersburg.
We will definitely recommend you to anyone wanting to do this trip.

S & MM from UK

6 Day Visa Free St Petersburg – May 2017: Click here to view tour

We had a fabulous time, St Petersburg was a truly spectacular city. I would have loved some extra days. Our guide was great, she was knowledgeable & very helpful & could ensure we had the best experience we could. It was sometimes difficult as we could have spent so much more time at a venue, but she was able to get the highlights so we could see other things in the tight time frame. The extra tour to the summer palace & gardens was well worth it. I think there some glitches with the cabin bookings but these were sorted, so no complaints from us re this. The hotel was great, it was comfortable & the breakfast was excellent.  The way the 72 hours is structured with the disembarkation in the afternoon & having to be back on board in the afternoon seemed like a huge waste of time, however I realise it is beyond your control. I appreciated your staff always getting back to me promptly when I sent an enquiry.  Thanks again for a truly memorable experience.
PS please pass on our special thanks to our guide Julia.

RR from Australia

MS Tolstoy – May 2017: Click here to view cruise

I have just returned from a river cruise on MS Tolstoy. It far exceeded my expectations. The ship was clean, the food healthy and adequate and the crew were excellent. From the cleaners to the restaurant staff to the guides, they were all excellent.  Having been brought up in Britain during the Cold War I admit that I had a few preconceived ideas as to what to expect. However, I find that the Russian people were very welcoming and friendly and I learned so much about the history, culture and the wonderful art and architecture. It was overwhelming and I would like to return to Russia at a later date to learn more. The cabins are small but, hey, how much time do you spend there? The itinerary had something for everyone. I would definitely recommend this trip to anyone.

RP from UK

6 Day Visa Free St Petersburg – May 2017: Click here to view tour

Hi, glad to report all went very well. Enjoyable and informative trip, Julia the guide was excellent, always on time, answered all queries well.
All in all would recommend without reservation.

KJ from UK

MS Rostropovich – May 2017:  Click here to view tour

Thank you so much for arranging everything for us.  Considering we had only a day in Moscow we had a superb guide who helped us make the most of the day, finishing at the Kremlin.  The cruise was affected by ice on Lake Onega and the crew could not have been more assiduous in rearranging the schedule to the maximum advantage of everybody, which must have made for a great deal of work (and stress) for them.  Due to the delay we were flying out of St Petersburg on the same afternoon we arrived, but they arranged a half day touring the city with an excellent guide again, finishing at the airport in time for our flights.  Nothing but praise is due to the staff of M S Rostropovich.  If you could pass this on to them I would be grateful.

C G from UK.

6 Day Visa Free St Petersburg – May 2017: Click here to view tour

Just to let you know we had a super time on this trip, no complaints at all.  The weather was excellent – clear blue skies, very good Tour Guide Irina who was very friendly, knowledgeable and made good use of our time. As such, it meant we had quite a bit of time on  our own to wander around, which for us was good. Ferry trip OK and luckily for my partner, very smooth both ways! So, once again many thanks
PS: The hotel in Helsinki was very good and accommodating
PS: Interested in your Danube river cruise, albeit in a year or two’s time

DW from UK

Private Visa Free St Petersburg – October 2016: Click here to view tour

“…IT WAS A FANTASTIC TOUR!!!!!  THE TOUR GUIDE SVETLANA AND BORIS WERE UNBELIEVABLY HELPFUL!!!!
Would recommend them in a seconds.  ST. Petersburg is an extremely interesting city….”

SZ from USA

Visa Free St Petersburg – October 2016: Click here to view tour

“…Excellent trip.Wish we had more time in St Petersburg.I normally don’t go on organised/guided tours.And this was into the unknown.Helsinki was eye waveringly expensive. Hotel and staff were very good.

St Petersberg was just wonderful. Olga was a really good guide. Sokos Hotel was amazingly good especially breakfast. We did get lost at night but eventually got a taxi. Despite having nil language skills. We did find places to eat nearby which were interesting. I do want to go back to Russia especially as i have read a bit more about the history.I wanted to go to the Russian Museum which is not so popular. Even without a guide it was very worthwhile.

So everything very positive. All contacts have been good and would use your company again….”

KS from UK

5 star Visa Free St Petersburg – July 2016: Click here to view tour

“…Everything went to plan and was very straightforward and smooth.  The hotel in St Petersburg was great  – clean, spacious and the staff really helpful – they also gave us a very unexpected free upgrade. Only having 6 people on the two tours was a great bonus and our Russian guide was fantastic- knowlegable, efficient and helpful.  The way she navigated us around the city and the Hermitage and the wonderful buildings was really enjoyable.  Please can you pass on our comments to her.  Our driver on the city tour was also great as the traffic was very heavy.  We both loved the city and we made full use of our free time to explore.  Really pleased with the organisation of our holiday – we had a great tripand have already recommended to others.  We would certainly consider using Select Tours again.

Just for info it might be worth warning people that when they arrive in Russia they may have to carry bags down a very steep set of steps to get off the ferry.  The queues at Russian immigration can also take a long time (it took us over an hour) and can feel a bit daunting.  We were fine but some people really struggled with large and heavy cases and the crowded and hot immigration hall.  That said it was worth it and our Russian guide greated us with a big smile once in Russia – the tour was so much easier than using the ferry minibus…”

AE from UK

MS Rostropovich – August 2016:  Click here to view tour

“…When R and I arrived in St Petersburg on Saturday, our luggage did not! Your driver waited for more than two hours in the Arrivals Hall not knowing where we were, but we were of course dealing with the bureaucracy and the paperwork.  We tried unsuccessfully to call the local numbers you had provided us with to explain our delay.  Our relief at seeing him holding our name card when we finally escaped into Arrivals was huge, and we would like you to pass on our renewed thanks to him.  Additionally, would you be kind enough to contact the management team in our ship ( the Rostropovich) for the enormous help the Cruise Director Nalatia and crew member Micha gave us in the nightmare scenario which was our lost luggage retrieval – Richard and Micha in a taxi dash to the airport late yesterday afternoon and returning on board with both suitcases just ten minutes before we sailed last night.   Natalie’s huge efforts and constant harrying of the airport people were the difference between failure and success.
And thanks for the wine!  We have been singing your praises to some of our fellow passengers…”

MP from UK

MS Tolstoy River Russian Cruise Review – July 2016: Click here to view cruise

“…I was very impressed with service provided by Select a Cruise. I’m in Australia and received very prompt replies to emails. Booking was efficient and simple. As far as the cruise go, it exceeded my expectations. Having done many luxury ocean cruises, I didn’t expect much from a Russian River Cruise! It wasn’t luxurious but very well organised and we enjoyed it immensely. The food was not excessive but healthy and certainly enough to eat. Plenty of variety over the cruise. Wine provided was pretty bad (especially in comparison to Aust wine). Included tours were great. Only issue was the cruise card which normally covers everything on a cruise. This cruise card only covered drinks. We had to pay in roubles for laundry and gifts bought on board. Photos had also to be paid in cash – either roubles or euros. Would also recommend upgrading to junior or full suite for a bit of extra room
In summary, its a great cruise as long as you dont expect the luxury of an ocean cruise. Included tours were great and the cruise was an enjoyable experience…”

K and K W from Australia

MS Rostropovich – August 2016:  Click here to view tour

“…I would now like to write to express my warm appreciation to you both for your efforts in organising our tour and cruise in Russia. All the steps involved, all the information and all the arrangements you made worked perfectly!  Although I had frequently been to the USSR twenty-five and more years ago, it was very interesting to see how Saint-Petersburg and Moscow have evolved, even if there is a tremendous gradient of wealth between the centres of these cities and all the surrounding country.  The cruise, including the visits at each end was very enjoyable and relaxing, with a very pleasant atmosphere and attentive crew and the local guides at each stop were excellent. It was just a pity that high waves on Lake Onega did not allow us to visit the Isle of Kizhi (probably the highlight between St Petersburg and Moscow).
So: thank you VERY much: I have good reason to recommend Select Tours and Cruises!…”

ND from Switzerland

Visa Free St Petersburg – September 2016: Click here to view tour

“…I wanted to thank you for arranging our St Petersburg visit in September and give you some feedback on our 3 day visa free tour. All arrangements went exactly to plan and the hotels, ferries and guide surpassed our expectations. Our guide Svetlana was nervous at first but we warmed to each other quickly. She was extremely efficient and covered everything on our requested agenda in the short time allowed. She had pre arranged tickets at all venues and she was able to usher us in front of long queues and large tour groups, much to their surprise (and ours!). Her knowledge was extensive and there was no question she could not answer.
Many thanks for your help and attention to our requests and for making this trip possible and also most enjoyable for us…”

LP from Australia

MS Tolstoy River Russian Cruise Review – August 2016: Click here to view cruise

“… We’ve just returned from our holiday.  On behalf of our whole group I’d like to thank you for giving us such a wonderful experience. Starting from the airport pickup to the airport transfer every thing was well thought out with our comfort in mind.  The crew on the cruise went out of its way to make us feel at home.Every body, starting from the receptionists to the waitresses,  the guides, the musicians,the photographers, the chambermaids &of course the’hidden’staff gave us a no complaints holiday. We’d like to say a big big thank you to Ksenia, our on board tour guide. No  amount of praise is enough! Olga ,our onboard tour manager,deserves a special mention. She helped us in many ways too. Kindly convey our message to them & if possible post it on the ship’s website.
Russia is a beautiful land with  equally beautiful people & rich heritage.
Thanks & regards…”
CD from India

Visa Free St Petersburg – August 2016 Click here to view tour

“…Just a quick email to say how much we enjoyed our tour with you. Both our guide and driver were excellent,please pass on our thanks to them for making our trip so enjoyable…”

JP from UK

MS Rostropovich – July 2016:  Click here to view tour

“…Just a belated note to say how much my wife and I enjoyed our July cruise from Moscow to St. Petersburg. The boat was comfortable, and, with the lift, convenient, and all the staff were very friendly and helpful, especially our guide Misha.  It was also extremely helpful to have all the taxis and hotels  booked for us.  So – thank to you and your colleagues for arranging everything so smoothly for us…”

RH from UK

MS Rostropovich – August 2016:  Click here to view tour

“…I would now like to write to express my warm appreciation to you both for your efforts in organising our tour and cruise in Russia. All the steps involved, all the information and all the arrangements you made worked perfectly!  Although I had frequently been to the USSR twenty-five and more years ago, it was very interesting to see how Saint-Petersburg and Moscow have evolved, even if there is a tremendous gradient of wealth between the centres of these cities and all the surrounding country.   The cruise, including the visits at each end was very enjoyable and relaxing, with a very pleasant atmosphere and attentive crew and the local guides at each stop were excellent. It was just a pity that high waves on Lake Onega did not allow us to visit the Isle of Kizhi (probably the highlight between St Petersburg and Moscow).
So: thank you VERY much: I have good reason to recommend Select Tours and Cruises!..”

ND from Switzerland

MS Rostropovich – August 2016:  Click here to view tour

“…The entire cruise on the MS Rostropovich and land excursions were incredibly good value as were the optional tours on offer.   Could not fault anything on board and the tour guides were exemplary. We had a lot of fun with Russian dancing and singing and there were plenty of other things to enjoy (Russian history classes for example) which were very popular.   Dining room, food and accommodations were first class with service crew friendly and helpful at all times and even though some of them had limited English, it was FAR better than my Russian! It would appear that passengers are designated restaurants by language. English was probably the least spoken so we were allocated the Symphony Restaurant which is the smaller and more intimate of the two on board. Met some lovely people and the entire experience was orchestrated by our guide in ANDREW, who really did look after and organise us flawlessly.
Excellent value and extremely enjoyable cruise and would strongly recommend it to anyone who enjoys river cruising…”

RH from Australia

Visa Free St Petersburg – August 2016  Click here to view tour

“…Our trip to St Petersburgh was excellent. We really enjoyed the ferry travel and our hotel was superb.   Our guide was very informative on the tours.
One issue was the access on and off the ferry at St Petersburgh. As we had larger cases and were not young, the very steep gangway access was an issue and we were grateful for help from other passengers to get on and off.
I would recommend looking at improving it to allow passengers similar access as that in Helsinki…”

L W from NZ

“Customer Services: Thank you for your kind comments. Thank you for pointing out the issue of the gangway in St Petersburg. We will explain this in further detail in our notes for future customers.”

MS Rostropovich – June 2016:  Click here to view tour

“…The trip was wonderful. The cruise ship, staff, food , excursions and amenities were excellent. The dining room air  conditioning did not work so dinners were unbearably hot and humid, but everything else with the cruise exceeded every expectations.  I am very grateful to have had this opportunity and look forward to returning to Russia in the not too distant future. Thank you again for all your assistance with the booking and upgrades…”

SM from USA

5 star Visa Free to St Petersburg – June 2016:  Click here to view tour

“…The overall 5 day cruise experience was fantastic, although the actual cruise was more like a ferry – it provided several options for food and a shop. On the way from Helsinki to St Petersburg, we spend most of the time inside on the ferry. Arrival in St Petersburg required patience and energy, the cuing was very long. However, once in st Petersburg we were met by our guide Olga, who spoke fluent English. She was knowledgeable about St Petersburg, the architecture, history and art. She was efficient and extremely easy going and personable and was great company throughout the stay. The hotel was excellent, the city out of this world and the art to die for!  The return journey was much better than getting there, we spend a lot of time enjoying the sun on the deck, had lovely food in one of the restaurants, and the immigration processing in Helsinki was much faster. Overall it was a worthwhile, very memorable and excellent value for money experience which  I would happily recommend to anyone…”

OA from Netherlands

Private Visa Free tour to St Petersburg – July 2016:  Click here to view tour

I thought I would send this very lovely feedback from our clients who are currently in St Petersburg on the Visa Free St Petersburg.  It is not often that we get such great feedback, especially regarding the great service of the guide and driver they have been give.   Please forward on our most sincere thanks.  This is greatly appreciated:

“….Just a quick note from St Petersburg.  All the flights etc have gone well to date – thanks. But especially, we’d like to let you know that the St Petersburg tour is simply awesome !!  We were met at the Ferry wharf as arranged by Svetlana (guide) and her driver (Phiordor) and saw so much on the 1st day. She was a fountain of knowledge and extremely friendly and he dropped us at the entrance to each location and was perfectly positioned to pick us up later. Unfortunately our tour was interrupted early due to a rain storm – but she suggested several other things to do on our own – which turned out to be simply spectacular. We are with them again tomorrow and the next day – but I thought you should know that we grateful to you for arranging them (at short notice). In addition the hotel Helvetia in the Nevsky Prospect is very comfortable, well located and very well appointed.”

Travel Agent in New Zealand

MS Rostropovich – June 2016:  Click here to view tour

“…We had a very enjoyable time, the hotels were good and everything went like clockwork, always good news when you are far from home! We enjoyed the boat trip although the weather was not good so we missed out on the trip to the UNESCO World Heritage site which was a shame. Our tour guide Andre was excellent, very helpful and attentive making sure the trip went as well as could be hoped.
Thanks for a lovely trip…”

J and P B from UK

5 star Visa Free to St Petersburg – May 2016:  Click here to view tour

“…We had a most wonderful tour. Your guide in St. Petes , Andre is good and knowledgeable. However, the arrangement with the hotel Sokos Palace for the wine on my husband’s birthday did not materialise. Upon enquiry, they said they did not promise anything of such and they only hand out fruit platter which did not appear at all. Overall we are pleased with the cruise and tour!…”
LM from Malaysia

Danube MS Select Explorer – May 2016:  Click here to view tour

“…The cruise exceeded our expectations, food, staff,accommodation, everything was first class,with the result that we would love to do another cruise next year d.v.the Captain suggested Amsterdam to Basel on the Rhine. As an example.So could you let me have detail of your cruises for May/ June. 2017.If possible with Airport collection arrangements ( 8 days) many thanks for your help and advice, well done to you and your company. Kind regards…”
NS from Eire.

MS Chernyshevsky – Russian River Cruise- June 2016:  Click here to view tour

“…First of all – the correspondence with your offices in the UK, and all arrangements re payments, etc,  was done with a lady called Becky – she was SUPERB!!  She answered my multitude of queries promptly and was always so helpful . I have read positive remarks about Becky on the internet pages, but she was even more amazing than that!  Give the woman a raise!! We wanted to extend our cruise with a train journey , and she helped with that as well, but we eventually had to cancel that part, and she was OK with that, after all the effort she put into helping us with it. (we could not get a visa for Russia for longer than 30 days, so had to abandon that part of our intended trip)

The ship MS Chernyshevsky, was comfortable, and thankfully not as “WHA-WHA” as the cruise ships around the Americas, which can be very noisy and organised with entertainment beyond endurance… We had time to relax and not be “entertained” all the time, which was great. The only complaint was that the wifi on the ship hardly ever worked, which is understandable in way-off places, but even in the cities, it was not viable. The company should invest in satellite wifi. The  meals on board were really beautifully presented, but I found the portions far too big for a normal person – not something to complain about , is it?  The staff were always helpful and friendly.

We had a young guide for the 12  English passengers, Konstantin, very quiet but efficient young man, who looked after us well, and got us at the right places at the right times, every time. The local English speaking guides we had at the locations en-route where we had excursions, were really fantastic. Not only did they speak very good English, but they were excellent guides, telling us the most interesting bits of knowledge to give us an understanding of the Russian history, architecture, arts and crafts, and way of thinking.   Having been a South African tour guide myself some years ago, I really appreciated how excellent they were, especially the little lady on Kizhi.  I could listen to her for days!  It was quite amazing that even though we were a small group of English speakers, the company still gave us a huge bus for about 40+ people, to take us to the sights. The staff was always so helpful, and all in all, the trip was lovely.

I am so pleased I found your website on the internet, as the arrangements went seamless – with Becky’s help!
Wishing you success in future, and I will look at your website again, next time we plan a trip!..”

EW from South Africa

Danube MS Select Explorer – June 2016:  Click here to view tour

“…We enjoyed our cruise very much – and very happy with the our accommodation. Regarding our return transfers, this was a bit disorganized between staff, but sorted itself out eventually. We were satisfied with the standard of the food, but there is an opportunity to improve in this area. The tour guides varied, depending on location i.e. Vienna was very good, Budapest not so. All the staff on board were very friendly and helpful and did their best to keep everybody happy. We would certainly consider travelling with you again…”

CB from UK

MS Chernyshevsky – Russian River Cruise- June 2016:  Click here to view tour

“…We want to thank you so very very much for all that you (and others in your office) did for us to arrange our vacation in Russia, from booking the cruise on the MS Chernshevsky, booking hotels, booking tours and transportation in St. Petersburg and booking transportation in Moscow, to your assistance with everything we needed to get our Visas to enter Russia. We were admittedly a little bit nervous about how everything would work out but absolutely everything went perfectly smoothly from beginning to end and we had a superb trip.

The first one to greet us in St. Petersburg was Maria Hilkova and that was the beginning of a wonderful 7 days in St. Petersburg. Maria was a fabulous guide, so friendly, knowledgeable and efficient. We feel so fortunate to have had her as our guide for the whole week. And the Helvetia Hotel was just perfect, well located within walking distance of many attractions and right on the Metro and bus routes that made it so easy to get to nearly any destination. The staff in the hotel were so friendly and helpful and the breakfasts were delicious (the champagne and orange juice both for breakfast and later in the afternoon – just before Russian tea, was a real treat!) We really enjoyed St. Petersburg and while we were a bit apprehensive before we arrived, when it was time to go we didn’t want to leave.

After boarding the MS Chernshevsky we were introduced to Anastasia, the Select-a-tour representative on board the ship and, as with Maria, we feel so very very fortunate to have met this young lady. We find it difficult to find the words to express what a great job Anastasia did to ensure that we would have the best time possible on this lovely cruise. She looked after us like a mother hen looking after her chicks. In short, she was beyond fabulous and was a fantastic ambassador for the Select-a-tour company. We also were pleased to meet Masha while in St. Petersburg and got the chance to chat with her for a bit. The cruise on the MS Chernshevsky was just another highlight among many on our Russian adventure. My wife and son and I were fortunate to have one of only two suites on board the ship so we were very comfortable and had a fabulous digital bath and shower that other passengers did not have the luxury to enjoy. We also want to thank you for the bottle of wine and champagne as we arrived in our room – much appreciated. We were delighted with the meals provided on board: the buffet breakfasts were sumptuous and the table served lunches and dinners were delicious. We thought that maybe we would have the opportunity to lose a little weight during the cruise but I’m afraid there was no chance of that happening.

We had terrific local guides at each of the stops along the way, all doing a wonderful job as ambassadors for their local area and for Russia as a whole.

Upon reaching Moscow we still had 2 days on board the ship and enjoyed several great tours to see the sights of Moscow with Leo, another good guide with a terrific sense of humour.

The Arbat House Hotel in Moscow proved to be another very conveniently located hotel, close enough for easy access to several areas of interest and once again the buffet breakfasts were delightful (no charge for cafe lattes and cappuccinos with breakfast).

Finally, when it was time to leave for home, there was Dmitry, 20 minutes early to whisk us the 45 km to the DME airport in good time in spite of heavy traffic.

And so, thanks to you and all these other wonderful people, we had an absolutely wonderful time in Russia and while being little apprehensive before arriving in Russia, by the time we left we had been smitten by the people and the country and are so very very glad we took this journey. We met so many wonderful people and our hearts just fill with joy when we think about our many experiences during this Russian journey.

From our point of view, much of the credit goes to the team at Select Tours and Cruises. You, Becky, and any others who may have had a hand in the arrangements. We are so very pleased with how everything went and will definitely keep your company at the top of our list to contact in regarding other trips we may decide to plan for in Europe. We will most certainly never fail to mention your great service to our friends and others we may talk to about our experiences about this trip to Russia.

Once again, so many thanks for a wonderful trip…”

KB from Canada

Visa Free to St Petersburg – April 2016:

“… We took the Visa Free Visit to St Petersburg at the end of April. It may have been the first tour for the year. It was absolutely wonderful.The arrangements via e-mail were easy and accurate. We originally had some questions and your staff answered these promptly and clearly. The trip on Princess Maria was our first trip on a cruise ship and it was an amazing experience. It was very comfortable, there were a variety of excellent restaurants and the staff were friendly and helpful.  The Solo Sokos Hotel was an excellent choice, very clean with all amenities. The staff were friendly and helpful and the restaurant was superb.The first day group tour took us to a number of sights with a very friendly and knowledgeable guide ( Catherine ). She spoke extremely good English and was able tell us a lot about the interesting history of this area. We chose to take the optional tour on the next day and we were so glad that we did. Our guide (Jelena) was so enthusiastic about the art and history of St Petersburg that we felt that we were immersed in the culture of the people. We had an amazing experience; thank you for making it possible….”

P & M M  from Australia

Visa Free to St Petersburg – May 2016:

“…We are back and can honestly say it was a fantastic trip.  I would recommend you to anyone who wished to see St Petersburg.  I thought it would be a once in a lifetime trip but I think I will have to go again…..”

NV from UK

Visa Free to St Petersburg – May 2016:

“…Thank you for the opportunity of voicing our thoughts. We were extremely happy with everything about this trip. The guide, Elena, was wonderful, very informative and a lovely person. I have already recommended your company to many friends. Our compliments on the efficiency of all who put this together for us….”

SH from Australia

Visa Free to St Petersburg – May 2016:

“…We thoroughly enjoyed our trip to St. Petersburg. Our guide and driver were very professional and accommodating. All of the tours were excellent all helped by our very knowledgeable guide. It is difficult to say which trip we liked the best but possibly it was the Hermitage. The trip to Menshikov’s Palace and Peterhof were memorable. The fact that we could roam around St. Petersburg on our own was special. We went to see Swan Lake one evening walking back across the Neva to our hotel. A trolley ride downtown was very interesting and worthwhile just for the people watching. The stores in the mall are like any other European shops. Since the weather was perfect we opted to take a boat trip on the Neva seeing all the wonderful buildings from a different perspective. Our accommodation in St. Petersburg was excellent. St. Petersburg is a spectacular city to visit and we would highly recommend the visa free trip from the ease of booking to the actual trip itself….”

EN from UK

Visa Free to St Petersburg – May 2016:

“…Hi Becky, thanks to you, we had a wonderful cruise & trip to St Petersburg. It was well organised, completely hassle-free and the weather was also cooperating! We enjoyed the free afternoons exploring the city on our own on foot, and trying local cuisine. The location of Hotel Petro Palace is most convenient too.  We were surprised & delighted to receive a souvenir book on St Petersburg from the company. Once again, thank you so much, Becky. We certainly would not hesitate to recommend your company to our friends…”

NI and BA from Canada

ABN Rajmahal – February 2016

“…I enjoyed every moment of the cruise on the Rajmahal from every point of view. I did say how much I enjoyed every aspect of the cruise in the feed back form and can only duplicate this!
Thank you!…”

GM from India

Mekong Navigator – January 2016:

“…We had a great cruise, the quality of the room, service, food and the excursions were superb. The service of Select was also excellent, I liaised with Carolyn, she provided prompt and professional service at all times and responded to my questions in a speedy and clear way. I will definitely use your company again and recommend you to my friends….”

DR from UK

Visa Free St Petersburg Tour Review – Sept 2015:

“…A big thank you to you all. We were more than satisfied with your service before and all through the trip. It was complete with an upgrade at the hotel. The comfortable and nice room together with a platter of fruit certainly helped to celebrate our anniversary. Once again compliments on your efficient service…”
JDE from Italy

Visa Free St Petersburg Tour Review – Sept 2015:

“…Our recent Visa-Free trip to St Petersburg was excellent.  The Vasilievsky hotel and staff were lovely.  The guide for the Hermitage was very knowledgeable.  The ferry was comfortable and convenient.  The package was good value.  We really enjoyed it.  Carolyn was a pleasure to work with in making the trip arrangements.  I would (and already have) recommended Select-a-cruise to others…”
JP from USA

Visa Free St Petersburg Tour Review – Sept 2015:

“…It was a wonderful experience and your company did a fantastic job in organizing all the details , the hotel was excellent, the tour guide was very knowledgeable and nice and we had a great trip in every way!!!     I have recommended you to friends and will definitely use your services in the future!!!  THANK YOU for making our trip a superb experience!!…”
PP from USA

MS Tolstoy River Russian Cruise Review – Sept 2015:

“…I must thank your Carolyn for the good arrangements that she has made for our cruise on the Ms Tolstoy from Moscow to St Petersburg. the airport transfer are punctual and helpful. We enjoy the 12 days cruise with the company of twelve other english speaking tourist from other part of the world. Our guide on the ship Miss Dianna is very good in making all the shore arrangement and programme on Board the ship. My wife and I enjoyed the cruise very much…”

NW from Malaysia

MS Rostropovich Cruise Review – Aug 2015:

“…We are very pleased with both the pre-tour and tour experience !  Do you arrange tours with the Trans-Siberian express ?…”
HB from Norway

MS Rostropovich Cruise Review – Aug 2015:

“…Our trip on the Rostropovich was very relaxing. The ship was well appointed and our cabin was very comfortable. The service from our chambermaid was excellent. The guides for our onshore excursions were very informative and entertaining in most cases, especially the lady who escorted us on our visit to Uglich.  I particularly enjoyed the playing of Vladimir, who seemed to work very long hours in all of his musical tasks, traditional, classical or lounge.  My only negative observation is that the dining room tended to be a little crowded during dinner. This was not a problem during breakfast or lunch as there was a more flexible time period…”
PB from Australia

Visa Free St Petersburg Tour – Aug 2015:

“…Overall, My friend and I were very satisfied with the service you have given us from the processing of the tour to the details concerning about it.  I also appreciate the very efficient and speedy response to several questions and concerns that we had (thank you Ms. Carolyn Penney for this one).  I also would like to commend our guide and our driver in St. Petersburg.  They were a great tandem! The guide was very knowledgeable about the history and the sites and easily answered our questions.  The pacing of the tour was just right. The hotel had a really nice location. The boat trip was good. If there was one suggestion that I would like to make is I hope you can add the details concerning the meals on the ferry and the possible choices one can make.  The detail concerning the way to get to the ferry from the hotel in St. Petersburg should also be more clearly described to the traveller.  All in all, I would recommend this trip to friends…”
KL from Philippines

MS Rostropovich Cruise Review – Sept 2015:

“…Thank you very much for your travel service. Everything was very smooth and we appreciate you reorganizing our transfers a couple times. It was expertly handled!…”
MM from USA

MS Chernychevsky Cruise Review – August 2015

“…As we have only just returned from our river cruise a few days ago, I would like to thank you for a beautiful and exceptionally well-organized vacation that exceeded our expectations. Everything went smoothly and we had a superb time.  However, I would like to say a few words in particular about your representative, Masha. She is really an angel and one of the main reasons everything went so well. She was always so kind, warm and lovely and made every effort to see that our every need and wish was met. Thank you all again and best of luck!…”

AI from Romania

MS Chernychevsky Cruise Review – August 2015

“… We wish to place on record that we were delighted with our cruise on MS Chernyshevsky.  All the staff were professional and accommodating, despite the language barriers. They went out of their way to assist with anything, from tours, to booking outside tours. Our Tour director Masha, stands out above all.  We needed to book tickets to the ballet in Moscow, and of course we had problems with the connectivity and booking, so Masha assisted and even the Cruise director stepped in and gave us her Credit Card to do the booking.  It is almost unheard of in the world.  The ballet was fantastic.  The various tour leaders in the smaller places were equally good and took the time to explain and discuss many features of their towns.
The Dining room was very good.  Breakfasts were top class, with a good variety.  The lunch and dinners were absolutely fantastic.  Despite our dietary issues, the kitchen staff went out of their way to serve food of our choice as we are very fussy with our diet.  Nothing was an issue.  The table waiters were polite, especially Alexander and Eugene, we did not have much interaction with the other table staff. They listened 100% to detail and even if there were mushrooms (which we do not eat) in the food, they would confirm when we were served that there are no mushrooms in the dish.
Entertainment was adequate.  We were truly kept busy around the clock.    The Captain was polite and we loved his cats!!!

We have been on many cruises in the past with MS Armonia, Achille Lauro, etc, etc.  Given the size of the  MS Chernyshevsky, it is world class.  At the same time very personal.
The cabins were good, considering that we spent little time therein.  The maids were very polite and we always found the cabins clean and neat.
The only problem we can really complain about was the Wi – Fi connection, but this was  not the boats fault  We battled somewhat with emails and internet access, but we accept that it is because of the remoteness of some towns.   All in all, the  MS Chernyshevsky compares exceptionally well to the larger 18 storey liners!   If there are future cruises, we will most certainly consider booking through you.
Many Thanks, Regards…”

MT from South Africa

Visa Free St Petersburg Tour Review – August 2015

“..Thank you! We had a fantastic time on our trip to St. Petersburg. It exceeded our expectations! Our tour guide was very knowledgeable and accommodating…”

LS from USA

MS Chernychevsky – Russian River Cruise Review – July 2015

“..HI there
Everything about the cruise was absolutely fabulous and exceeded our expectations. The ship, crew and tours were all great. The key factor for us was the ‘good value for money’ the cruise represented.
Your cruise representative Masha was an absolute star and together with Anastasia who was equally great, made our cruise even more memorable. Masha is a gem and we would like you to extend our thanks to her for making our cruise so enjoyable.
The one negative is that the ship operators really do need to improve and update their bed linen which would make the cabins more comfortable.   Also it would have been nice if they had provided us with extra pillows when requested.
We have already recommended this cruise to a number of friends who we are sure will be contacting you in the near future.
Thank you for your service and we look forward to dealing with you in future…”

RJ from Australia


Visa Free St Petersburg Review – July 2015

“..Having returned from our trip to St Petersburg on Friday, I felt I had to drop you a line to tell you how much we all enjoyed it. Every element of the holiday went smoothly and was of high quality; the ferry, hotel, excursions and especially our guide Julia Krivenko, who was exceptional.
We found it easy to book ourselves seats for the ballet before we set off and a canal boat trip with commentary in English ( only one company, apparently) and tickets to the Faberge Egg museum whilst we were there, just as you had advised.
Thank you once again for such good organisation; we have a friend who also wishes to visit St Petersburg next month and we have already recommended he approach your company to book his visit.
Our thanks once again for a job well done…”

P D from UK

 

MS Chernyshevsky Review – July 2015:

“..Hello, we just arrived from the cruise.  We would like to thank you for everything. We enjoyed it very much, Masha was Great! We were the only couple from Israel, now all our friends want to take part in this cruise…”

D & Y from Israel

Visa Free St Petersburg Tour – July 2015:

“..Katya and Alexei were awesome!  Thank you for the wonderful help and fantastic tour!!…”

KC from USA

Visa Free St Petersburg Tour – July 2015:

“..Truly one of the best trips I have ever been on. Every aspect of the trip exceeded my expectations for the experience and the value.
Starting with how easy your company made the registering and the visa free component; followed by the comfort and convenience of the Princess Maria ship and our deluxe berth; to our private tour guide Timor who was extremely knowledgeable and our very friendly driver Anatoli, to the very pleasant accommodations at the conveniently located Sovos Hotel and the ease of entering the various venues that you pre-arranged we were delighted with every aspect of the trip. When we advised Timor that we were interested in an additional excursion to Peterholf he made the arrangements seamlessly without any hassles
Thank you and keep us apprised of other trips that you sponsor…”

LB from USA

Visa Free St Petersburg – July 2015:

“..We were very pleased with our recent visit to St. Petersburg.  All correspondence prior to our trip was very helpful.
Arriving in St. Petersburg we were most pleasantly surprised to find we had our own tour guide and driver. We had expected to be part of a larger group. This was a huge bonus for us.
Hotel accommodations were very comfortable and spacious and staff were all very pleasant.
Our tour guides and drivers were very knowledgeable, eager to make our stay as enjoyable as possible, and helpful in any way possible.
This is certainly a trip I would recommend to others…”

L H from Canada

MS Rostropovich Cruise Review – July 2015:

Customer Reviews - Select A Cruise

MS Rostropovich

“..Hi, I have nothing but praise for your service pre -tour and everything went like clockwork. As for the cruise itself it was excellent. We were happy with accomodation, food and tours. One small thing was that I think the gym equipment on the boat should be upgraded. The equipment wouldn’t have been top class when new but now it doesn’t even function properly. On one of the legs there is almost 24 hours without the opportunity to go ashore so passengers should have the opportunity to exercise.
Finally the Four Seasons Lion Palace Hotel is amazing. To the person reading this – put it on your bucket list!!!..”

Regards,

R from Australia

Visa Free St Petersburg – July 2015:

St Iasaac's Cathedral, St Petersburg

St Iasaac’s Cathedral, St Petersburg

“..Thank you for getting in touch.  We found our trip to St. Petersburg to be extremely satisfactory, and thoroughly enjoyed this city.  The tour guide, Masha, was a delight.  Her knowledge of English and Art History are superb, and combined with this, she has a wonderful personality. Equally delightful was the driver, Dmitry.  Everyone was very courteous, including the staff at the Hotel.  Our accommodations were excellent, and in nice proximity to restaurants and shops.  One recommendation I have is to include a guided tour to the Russian Museum, if possible.
All in all, we loved Russia, and their people.  Your tour enabled us to have the best impression possible.
If my husband has any further remarks, or suggestions, I will leave it to him to respond…”

Thank you,

G from USA

MS Rostropovich Review – July 2015:

“..Just a short note to thank you for the excellent arrangements for our trip. Everything was on time.
One complaint is that they try to do too much in one day on the various stops.
If only there were fewer churches, we would not miss them and have more free time!!…”

KZ from South Africa

Customer Services: Thank you for the kind comments – we will pass on your comments about the excursions to the cruise director.

Visa Free St Petersburg – June 2015:

“..Hi Select a Cruise! Our visit to St Petersburg was most enjoyable. Good comfortable cabin on the voyages from Helsinki and back. Good choice of restaurants and cafes on board. In St P we were very happy with our guide who was a History graduate with excellent English. Very friendly and informative. Also gave us good advice about visiting Peterhof Palace and gardens in our spare morning. She also arranged us a discount on our entry tickets. In the Hermitage museum she wafted us past the queues. She told us fascinating backgrounds and history about key paintings and sculptures.  Our driver was very polite and drove safely through St P’s challenging traffic, always finding a park close to our destinations.  The hotel was comfortable and a good standard. It was reasonably located just off Bolshoi Prospect, not too far from the centre.  Avoiding the need for a Russian visa was a boon. Before discovering Select a Cruise we had investigated applying for a visa and had been overwhelmed by the bureaucracy, and decided not to go.  Thanks, a great trip and memorable experience…”
I from Australia

MS Rostropovich Cruise Review – June 2015:

“..We really enjoyed our cruise from St Petersburg to Moscow. The MS Rostropovich has been tastefully refurbished and everything on board was very comfortable. The crew were friendly and professional. Our guide/s were knowledgeable and helpful. Such clever young women! Dining was a pleasure with a delightful waitress (Irina) who smiled and giggled her way through our attempts at speaking Russian. The food was excellent, beautifully presented and plenty of it. Our shore excursions (included) were really interesting and we visited some very unique and special places. On-board entertainment was varied and the musicians were brilliant. Russian classes were fun. We had a relaxing time on the still waterways and enjoyed watching the varied scenery from our balcony. Everything was very well organized, communication was excellent and everything we did was smoothly and efficiently transacted. The whole experience was wonderful and we’d thoroughly recommend it. We would certainly recommend using Select-A-Cruise – Becky, whom we dealt with was just superb in all respects. Thank you so much for the trip of a lifetime…”
W & C from Australia

MS Rostropovich Cruise Review – June 2015:

“..We have only just returned from our six week holiday having also spent 23 days on the Norwegian Star. We thoroughly enjoyed our cruise aboard the MS Rostropovich and have recommended it to others.  I have also been very satisfied with the prompt help and attention we received from your company, especially Becky who personally organised our holiday.  We would be interested in your help in the future if we do any trips within your organisation..”

Thank you.

W F & J F from Australia

MS Rostropovich Cruise Review – June 2015:

“..Hi all at Select-a-cruise. Briefly;

Pre-tour service was excellent from Becky and her other colleagues. Very helpful indeed and, following one minor confusion, we were offered a complimentary shuttle from our airport to hotel in St Petersburg, which was a great help and much appreciated.
Cruise ship, Ms Rostropovich was also excellent. I had upgraded our cabin and was very pleased with my choice. Ship clean and very comfortable.
On board entertainment was mediocre. Piano playing in the bar was certainly not offensive, but not riveting for us. (There were those who enjoyed dancing to it though).
Food was the most disappointing aspect of the cruise. On the mornings that bacon was on offer it was awful. Streaky and over cooked. Not what would be even served in Ireland or the UK.
Evening meals especially were mediocre and sometimes bland. Lunches, as buffets, were good though, where we had a choice of dishes and portions, which was not the case at dinner.
Staff on board however were all very good, pleasant and attentive.
Our designated English speaking guide, Tanya was great. Knowledgeable, interesting, charming and very witty on occasions.
Off shore visits very also interesting and enjoyable. An extra that we took was Moscow by night. Excellent.
A big bonus, though of no help to your survey, was that we had really good weather for the entire 10 days. Made the 40th anniversary even more enjoyable.
Thanks for everything guys. Hope this will be of use to you. We may very well be using you again next year on another river!..”
CM from Ireland
Customer Services: Thank you for all the positive comments. Sorry to learn you were that evening meals were not to your taste. Re breakfast, it is so true that you never find bacon like it is at home!

Visa Free St Petersburg – June 2015:

“..I would like to thank you for arranging our trip with such short notice.  We had a wonderful time and specially with your wonderful tour guide and the very polite and attentive driver.  I would very much like to take another tour in St Petersburg to see more of the place..”
K from Bahrain

Visa Free St Petersburg – June 2015:

“..Just a short note to thank you and Select a Cruise for a great trip to St. Petersburg. The St Peter’s line ship and the hotel were first class and Maria our guide and her arrangements were faultless..”
J from Ireland

Visa Free St Petersburg – June 2015:

“..Just a quick email to let you know that the arrangements were fantastic.   We had imagined we would be met at the ferry terminal by our guide, and that we would join a larger group on a bus.  However, we were very pleasantly surprised to find that it was just the two of us, plus our guide and driver (Katya and Michael, who did a great job).  The language barrier in St Petersburg is formidable, and we are very glad we booked through you..”
C from Australia

MS Rostropovich Cruise – May 2015:

“..We are back in Australia after six and a half weeks away and we would like to say what a great trip we had along the Russian waterways. Our cabin (upgraded to the luxury twin) inspired cabin envy from those who shared our dinner table. And here we were lucky in that the evening meal was assigned seating and we were most fortunate with our fellow table sitters. It was also most relaxing to be able to sit on our private balcony and enjoy the passing scenery. I did not see any other vessel that had the individual balconies so again we were most fortunate. The staff and crew of the vessel were wonderful and the food presentation and quality first class. And those afternoon cherry pies at the tea station right outside our cabin a treat to die for.  Our extra couple of days prior to and following the cruise went well and here I must thank the transfer driver from the Moscow river port to our hotel. I accidently left a favourite hat in his vehicle and thought it was gone for good but he found it and returned it to our hotel unfortunately when we were out so I was unable to thank him. All the transfer drivers were first rate. I thank you for your help in making our holiday a most pleasant experience..”
S from Australia

Visa Free St Petersburg – May 2015:

“..Our trip to St Petersburg was wonderful and all the arrangements went as planned.  We were met by our guide Maria and were given a very comprehensive tour of the city.  The next day Elena took us on a tour of highlights of the Hermitage for 3 hours.  Her knowledge of Art and Russian history held us enthralled for 3 hours.  The 3rd day we requested a tour of Peterhof.  This was worthwhile as again the history of Peterhof made it all so much more meaningful.  What beautiful gardens they were!  Well worthwhile to include on a tour..”
S from Australia

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